JOB SUMMARY:

This role utilizes the nursing process to triage, direct and deliver psychiatric and mental health care to the population in the Crisis Center.  
 

PRIMARY RESPONSIBILITIES:

1.    Identifies and documents accurately the physical, psychosocial, educational, spiritual/cultural, and discharge planning needs and goals of the guest.
2.    After initial assessment, develops and prioritizes plan of care based on assessments, treatment team collaboration, and guest/family desired outcomes.  
3.    Implements the plan of care by performing evidence-based interventions and treatments specific to the diagnosis or problem; sets priorities and organizes work effectively.  Always assists others in implementing care.
4.    Demonstrates ability to function effectively in clinical emergencies following established protocols and utilizes therapeutic communication with patients, families, and/or significant other. Identifies and reports all safety concerns.
5.    Performs lab draws, urine drug collection, and filling medication as ordered. May need to obtain medication during off-business hours including nights and weekends.  
6.    Provides health teaching that addresses such topics as risk-reducing behaviors, activities of daily living, infection prevention behaviors, behavioral health (mental health and substance use) education, medication education, tobacco cessation, wellness and recovery, as per scope of practice. 
7.    Assures the Environment of Care is maintained according to regulatory guidelines and best practice standards. Assists with all guest needs and care which may include but is not limited to cleaning rooms, beds and urgent care chairs/tables, meal distribution and clean up, food storage and safe handling, as well as personal care needs including showers.
8.    Responds to emergency situations as required (i.e. performs CPR; administers naloxone).
9.    Evaluates and documents the effectiveness of the planned strategies in relation to patient   responses and attainment of the expected outcomes.
10.    Ensures compliance with all National Patient (Guest) Safety Goals.
11.    Models use of therapeutic and effective communication, utilizing Motivational Interviewing and AIDET communication models.
12.    Attains knowledge and maintains competency that reflects current nursing practice by demonstrating skills and competencies for adult and geriatric patients, positive and compassionate communication, and best practices for de-escalation and management of aggression. 
13.    Interacts with and contributes to the professional development of peers and colleagues; assists others with implementation of care. 
14.    Partners with others to effect change and generate positive outcomes through treatment team collaboration and utilizing communication procedures, measurement based tools.
15.    Maintains a spirit of collaboration, growth, and learning.
16.    Integrates ethical provisions in all areas of practice by delivering care that protects guests, promotes wellness and recovery, provides quality services and outcomes, and delivers services that uphold each guest’s self-empowerment, dignity, rights and confidentiality.
17.    Integrates evidence-based findings into practice; participates in quality improvement efforts.
18.    Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of care: uses supplies and equipment in a cost-effective manner.
19.    May precept. Delegates tasks and duties in compliance with policy and scope of practice, in a manner that results in efficient and effective care of guest.
20.    Performs other duties as assigned.

All your information will be kept confidential according to EEO guidelines.

Compensation:
Pay Range: 38.11
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide