Job Title: Health Technician (Dietetic) Food Service Customer Support (EHRM)
Company Name:
Veterans Health Administration
Location:
Madison, US
Position Type:
Full-Time
Post Date:
12/17/2025
Expire Date:
01/28/2026
Job Categories:
Government and Policy, Healthcare, Other, Healthcare, Practitioner and Technician
Job Description
Health Technician (Dietetic) Food Service Customer Support (EHRM)
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. 12/29/2025
Basic Requirements:
United States Citizenship: Be a citizen of the United States (U.S.)
Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g
English Language Proficiency
Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f)
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).You may qualify based on your experience and/or education described below: GS-03: Specialized Experience: For this Health Technician (Dietetic), GS-3 position: have at least six (6) months of general experience
General experience is (1) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area (i.e
nutrition, food service, etc.) of the occupation
NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week
OR Education: Or have successfully completed one (1) full year of education above high school level that included study in medical, health, or related fields
This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite
NOTE: Transcripts (unofficial or official) must be submitted with your application materials
Education cannot be credited without documentation
OR Have an equivalent combination of successfully completed post-high school education and general experience, as listed above
NOTE: Your experience must be documented in your resume and transcripts are required
GS-04: Specialized Experience: You must have at least six (6) months of specialize experience and six (6) months of general experience that has given you the particular knowledge, skills and abilities required to successfully perform the duties of this Health Technician (Dietetic) position
Specialized experience includes documenting dietary/nutrition information and updating patient records
knowledge of tray assembly area procedures
using dietetics software programs
following verbal and written instructions
and using computer equipment, phone system, and printers
This position requires effective communication skills both verbally and in writing and good customer service
General Experience is any type of work that demonstrates the ability to perform the work of the position or which provides a familiarity with the nutrition environment
NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment
OR Education: Successful completion of two (2) years of study that included at least 12 semester hours in subjects directly related to this position A bachelor's degree or four (4) years of education above the high school level with major study or at least 24 semester hours in subjects directly related to the position (i.e
nutrition, dietary therapy, food and nutrition science, food service systems management, etc.)
This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite
NOTE: Transcripts must be submitted with your application materials
Education cannot be credited without documentation
OR Combination: An equivalent combination of successfully completed post-high school education (beyond the first year) and specialized experience, as described above, which meet the total qualification requirements for this grade level
This education must have been obtained at an accredited business, secretarial or technical school, junior college, college, or university
NOTE: Your experience must be documented in your resume and transcripts are required
GS-05: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include, but are not limited to: performing duties in food service in a hospital environment
knowledge of tray assembly area procedures
using dietetics software programs
familiarity with regular and modified diets
assisting with food selections
following verbal and written instructions
and using computer equipment, phone system, and printers
This position requires effective communication skills both verbally and in writing and good customer service
OR Education: Applicants may substitute education for the required experience
To qualify based on education for this grade level you must have a bachelor's degree or four (4) years of education above the high school level with major study or at least 24 semester hours in subjects directly related to the position (i.e
nutrition, dietary therapy, food and nutrition science, food service systems management, etc.)
This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite
NOTE: Transcripts must be submitted with your application materials
Education cannot be credited without documentation
OR Combination: Applicants may also combine education and experience to qualify at this level
An equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as described above, which meet the total qualification requirements for this grade level
This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university
NOTE: Your experience must be documented in your resume and transcripts are required
You will be rated on the following Competencies for this position: Food Service Patient Care Customer Service (Clerical/Technical)